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Windows Essentials

Can’t receive incoming emails- error 4402

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Archived post from August 14, 2014. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Aug 14, 2014
My wife and I share an email account.  I receive/send my emails on my PC without a problem.  My wife cannot receive emails on her PC, the error is 4402, WLM error  Ox8DE0002.  All the account settings are identical.  I tried running repair on Window Live Essentials but no joy.  Help please.

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