Can’t activate child’s Xbox account

Unanswered 0 answers Asked Jan 9, 2014

Older post from January 9, 2014. Details may be out of date.

Question asked on Jan 9, 2014

Tried to log in to activate my child's account — told on the Xbox that they need to log in online too to active it.

In browser, once logged in as a child I get this:

"You need parent's permission"

When I log in I get this:

I have accessed my account and updated both name and date of birth but the problem does not go away.

Any ideas?

Dan.

No answers yet