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Windows Essentials

Cant access Photo Gallery.Wont open because” one or more folders are offline” Can you please advise

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Archived post from December 30, 2013. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Dec 30, 2013

I have just installed Photo Gallery but cant use it because--

When trying to open Photo Gallery I always get--" One or more folders included in PG is offline & is preventing PG from starting. Either remove offline folders from PG or make sure all folders are offline & try starting PG again"

Please advise how to correct this problem

I have never used PG before. I am still using Windows 7.

Many thanks

 

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