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cannot see pictures on phone

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Older post from September 9, 2016. Details may be out of date.

Question asked on Sep 9, 2016
Hi, I cannot see the pics I've taken with my phone as the app doesn't work. The tile is completely blue and nothing happens when I tap it. When the tile is large, the pics appear in a slide show (some of them anyway) but still can't get into the file. Help! Thanks

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