Outlook for Mac

Cannot open email, Outlook for Mac

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Older post from August 19, 2016. Details may be out of date.

Question asked on Aug 19, 2016
Split from this thread.

I have been having this issue lately too. It just shows up as "Other: New Messages" where a message would appear in list of msgs in the inbox. Clicking on it does nothing, there is also an "x" in the right corner but also doesn't respond to clicking it. Usually if you go open another folder or a different message, then it goes away. I'm using outlook.com on a Mac laptop via Safari 6.2.8. Here is a screenshot below:

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