cannot log into hotmail or xbox live accounts.

I tried logging into my xbox and Hotmail and it says password incorrect.. I tried to recover it with my other Hotmail account with the code and it just kept saying "code incorrect" I tried this many times... I tried to recover it with my info aswell.. still no luck. I'm completely stuck and pretty upset about it. I've tried it several times a day for a week. anyone have any advice??!!