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Windows Essentials

Cannot log in to Microsoft from within Windows Movie Maker

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Archived post from April 5, 2014. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Apr 5, 2014
I have recently installed Windows Movie Maker (Version 2012) and when I open it, it gives me a chance to sign in to my Microsoft account. I use the correct email address and password combination (I know they are correct because I tested them on other Microsoft services) and it returns an error of "incorrect email or password." I do not understand why this is happening and I need to be able to sign in to Microsoft to utilize certain functions of Movie Maker. Is there any way to resolve this issue?

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