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Cannot empty deleted items folder on Outlook 2011

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Older post from April 28, 2016. Details may be out of date.

Question asked on Apr 28, 2016

There is an email in my deleted items folder which i suspect to contain a virus. I have tried to empty the folder or completely delete the folder but i keep being told to rebuild the database. this does not happen when i open any other folder or send emails.

I have tried rebuild the database and also set up a new identity but the problem is still there.

I have also tried to export the data so I can set up a new outlook but the rebuild message shuts this down.

Any suggestions?

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1-800-816-1003 Outlook Support Phone NumberNov 10, 2016 1-800-816-1003 Outlook Support Phone NumberNov 10, 2016 I am trying to empty my deleted items folder. I have tried right clicking and the option to “manage folders” or “empty” do not appear. Please tell me how to empty my deleted folder.Oct 2, 2013