Blank Video After Compressing on Window Movie Maker

Unanswered 0 answers Asked Mar 16, 2018

Archived post from March 16, 2018. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Mar 16, 2018

Hi Everyone,

I had compressed my MOV video file (20 GB) to MPEG-4 H264 when saving but the file got named as MP4. And the size became just 150 MB (720p)

Then I played on Window Media Player, also Media Player, and then VLC Player, the video was blank/black except the audio on all player

So, my two questions are?

1. Why the video was blank/black when audio was ok?

2. When compressing from MOV file to MPEG-4, why the file was saved as (filename.MP4) when it was supposed to be (filename.MPEG-4) ?

Thank You.

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