Windows Essentials

Blank preview when creating and saving

Unanswered 0 answers

Archived post from January 15, 2014. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Jan 15, 2014
I have looked and looked on here for an answer for my problem, tried multiple things suggested by others, and I can't figure out nor fix my issue! 
I had been using the Movie Maker fine, then it just stopped working! When I try to create a project with mp4, pictures, mp3, wmv, the only thing that works is the audio when I preview or save the file. I have updated the drivers for my Intel Video Card, and uninstalled and re-installed Movie Maker and now have the Version 2012 (Build 16.4.3508.0205)
Below is my specs for my laptop. Please help me resolve this so I can once again enjoy using Move Maker.
HP Pavilion dv7 Notebook PC
Windows 7 64 bit

Intel(R) HD Graphics 3000

Report Date: 1/14/2014
Report Time[hr:mm:ss]: 22:14:44
Driver Version: 8.15.10.2372
Operating System: Windows 7  Service Pack 1(6.1.7601)
Default Language: English (United States)
DirectX* Version: 10.1
Physical Memory: 6091 MB
Minimum Graphics Memory: 32 MB
Maximum Graphics Memory: 3860 MB
Graphics Memory in Use: 152 MB
Processor: Intel64 Family 6 Model 42 Stepping 7
Processor Speed: 1995 MHz
Vendor ID: 8086
Device ID: 0116
Device Revision: 09

*   Processor Graphics Information   *

Processor Graphics in Use: Intel(R) HD Graphics 3000
Video BIOS: 2111.0
Current Graphics Mode: 1600 by 900


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