Windows Essentials

Black screen for vertical oriented video in Movie Maker – help!

Unanswered 0 answers

Archived post from July 25, 2017. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Jul 25, 2017

I have vertical and horizontal videos taken with my phone that I'm trying to include in a project. The horizontal ones play fine, but the vertically oriented ones only play audio with a black screen. They play fine in VLC player or QuickTime, but not in Movie Maker or WMP. I don't want to rotate the videos, and I'm willing to live with there being black on either side of the video in the final product. Is it a codec issue or something else?

My computer runs Windows 7, with all software updated. I also updated my display adapter drivers recently. Any help with this would be great!

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