Windows Essentials

Another Windows Essential Blooper

Unanswered 0 answers

Archived post from November 9, 2015. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Nov 9, 2015

I upgraded from Windows 7 to Windows-10 when it was first made available for free.  On W-7 there was an app called Photo Gallery that I thoroughly enjoyed for editing and sharing.  My husband had passed away in 2013, and I was using Photo Gallery to try and gather pictures into one folder to use for his memorial book.  Then, I upgraded to W-10 and although Photo Gallery was still in the system somewhere, it took a while to find it.  Problem though, is that it was not associated with any other folders or files. It was like a stand alone little app.  I saved that to my desktop so I could find it again.  After that, I was no longer able to add photos to it.

Then along came Windows Essentials and a new Photo Gallery included with the download.  Except I couldn't get WE-12 to download. Well, not the whole thing and not to one file.  I later located bits and pieces of it in several different folders, and I gave up and uninstalled it.  Several months later, (like about a week ago) I thought I would give it another try, and was amazed it loaded this time with no problems. I thought.

Now what is happening, is every time I try to open and edit one photo in Photo Gallery, it changes my screen resolution to the lowest setting making everything unreadable.  And each time I am able to navigate around things so I can get to settings and change it back, a window pops up asking if I want to keep the resolution I just set it to.  And I always say yes.  Then, boom, I open one picture  and there goes the screen resolution again. 

Does anyone know why this is happening? And how I can stop it from changing the resolution anytime I want to edit a photo?  It would be most appreciated!

Thank you

Barbara M.

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