Outlook for Mac

2011 Outlook for Mac crashes when I’m trying to back-up

Unanswered 0 answers

Older post from June 8, 2016. Details may be out of date.

Question asked on Jun 8, 2016

Hello

I'm struggling to backup/export my 2011 MS Outlook; I've tried 3 times today and it's crashed about 5mins into the process

Nothing has changed as far as I'm aware; I did my monthly backup in May and it was fine, but this time around it just doesn't want to run through properly!

The error details are as below:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2016-06-08 13:53:58 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.6.4.160422
Crashed Module Name: OutlookCore
Crashed Module Version: 14.6.4.160422
Crashed Module Offset: 0x0000cb4a
Blame Module Name: OutlookCore
Blame Module Version: 14.6.4.160422
Blame Module Offset: 0x0000cb4a
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0

Please could someone advise re this?

Thank you

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