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Xbox360+FamilySafety+Hotmail address not responding

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Archived post from January 2, 2014. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Jan 2, 2014

My son got and Xbox for Christmas so of course I need to set up a Xbox live account.  Should be no problem because he already has a child's email account with Hotmail. 

 

However, while family safety is actively monitoring his laptop under his Hotmail address his email is not working.  I can not log him into Hotmail under his email address.  Its like his email has been turned off or something.  If that has happened I cant find the way to turn it back on.  I need to get that email working so that I can get his Xbox live account up and running. 

 

Please help!

 

Thank you in advance,

Brad

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