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Windows Essentials

Windows Photo Gallery – Deleting a photo shows an overlap of 2 screens and freezes

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Archived post from December 11, 2013. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Dec 11, 2013
Advice is needed!  When trying to delete photos in thumbnail view or by any other method, the window shows an overlap of two screens and then freezes. Then when I click the mouse button to re-activate the process, the screen goes blank or shows just the elevator bars. After 5 to 10 minutes the photos are finally deleted. What must I do to get back to the normal deleting process???  Thanks

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