Windows Live Mail

Windows Live Mail won’t start – error 0x80004005

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Archived post from June 7, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Jun 7, 2016

I've been running Windows 10 and using Windows Live Mail for quite some time.  I am just having this problem.  When I start up the Windows Live Mail application it comes up and starts checking for new messages.  I have a total of 6 email addresses that it is set up to check. It goes through the first two addresses quickly, but fails on the third.  I get the following Error information on the third address:

Unable to send or receive messages for the Gmail (myemailaddressname) account. Header download for the 'Inbox' folder did not complete. 

Server Response: Your IMAP command could not be sent to the server, due to non-network errors. This could, for example, indicate a lack of memory on your system.
Server: 'imap.gmail.com'
Windows Live Mail Error ID: 0x80004005
Protocol: IMAP
Port: 993
Secure(SSL): Yes

It then goes to the fourth, fifth and sixth email address and completes them without problem. That box then stays on the screen.  The program never comes up.  I still see the entry graphic for "Window Live Mail 2012    Starting..." and the little spinning circle on top of it.

I have tried uninstalling and reinstalling Windows Essentials.  That did not help.  The uninstall did not eliminate the email addresses that are configured.  When I reinstalled, it started with email address 1 and went through to 6 and failed at the 3rd one like before.  

I have gone to gmail.com and looked at email on this account.  I also deleted several hundred email to make sure it was not hitting some limit of number of emails and failing because of that. 

I wish that I knew how to open windows live mail without it doing the automatic send and receive on startup.  I bet there is some key to hold down on startup to make it not do that, but I have no clue what that might be.

Any ideas?

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