Windows Live Mail

Windows Live Mail unable to open email gives message “Message cannot be found”.

Unanswered 0 answers

Archived post from March 29, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Mar 29, 2016

Original title: Windows Live Mail

I wanted to migrate from Windows Live Mail 2012 to Outlook, using the Export command in Live Mail. It started, ran briefly, then crashed. I then discovered that all my emails in Live Mail had lost their content. The headers are there, but each one gives the following message:

"Message cannot be found

The contents of this message cannot be found."

I am running Windows 10 and Office 365 Personal. My message store is in a OneDrive folder. All copies of the message store were synchronized automatically before I discovered the problem.

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