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Windows Live Mail – Security

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Archived post from December 2, 2015. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Dec 2, 2015
I have a Windows 7 laptop that I have had for several years and I use Windows Live Mail.  I purchased a new laptop with Windows 10 and in the process of installing a number of Microsoft products I created a Windows Live Account.  After doing this, I am no longer able to access my mail through Windows Live Mail on the Windows 7 machine.  I get an error "unable to send or receive messages ...".  Also Windows Live Mail is now asking for my security credentials.  I enter what I think is the correct UN/PW, but it fails.   I tried to resest my PW and set the PW in Window Live Accounts to the reset PW - all to no avail.   I am fairly certain this is a PW issue, but I don't know how fix it - I am obviously not MS savvy.

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