Windows Live Mail

Windows Live Mail log on

Unanswered 0 answers

Archived post from December 17, 2018. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Dec 17, 2018

Hi, 

I'm not able to logon to my email.  It stopped working a couple of days ago and I did not change anything (logon or password).  First I'm asked for User Name and Password, and the are added and correct.  I hit okay and the logon comes back up.  Then I hit cancel and I get an error message

Unable to send or receive messages for the Comcast (diverrck) account. An incorrect email user name was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.


Server Error: 0x800CCC90

Server Response: -ERR [AUTH] Plaintext authentication disallowed on non-secure (SSL/TLS) connections.

Server: 'mail.comcast.net'

Windows Live Mail Error ID: 0x800CCC91

Protocol: POP3

Port: 110

Secure(SSL): No

Please help!  Thanks, Ron Kenny

*** Email address is removed for privacy ***

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