Windows Live Mail

Windows Live Mail Issue: not recognizing password/header download issue

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Archived post from October 30, 2017. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 30, 2017

I'm getting the following error in Windows Live Mail.  Just started and I don't know why.  Initially I'm asked to enter my user name and password for server imap.gmail.com.  It is  not recognizing my password even though it is valid.  I'm on WLM Version 2011 (Build 15.4.3555.0308); Windows 10 Home.

Unable to send or receive messages for the Gmail (*omitted for privacy*) account. Header download for the 'Fishing' folder did not complete. The operation was canceled by the user.

Server Response: WEBALERT https://accounts.google.com/signin/continue?sarp=1&scc=1&plt=AKgnsbvnIxtp5b_cQ9xHtCFttCA3C4hVeuFTtpkfvM7pnmdDd7q1wrcgNSwHm6shwNcaW4gE6VPr2JggdDPx1MTw7UcP04dW7h_f0GTyXfiBDhX6yI9Q6i9KDjFKunA3LB9f55zZc0W6GS4oPfZ9w1eewE7yUfJ-qcUC5YbqbwFGkndKm2gvLMzvZabBo6YGh4AZknYD-54IBURZm1vNzUaJMprK1y4lPaPTzbJtOPsEq9jlrFfeF4o] Web login required.
Server: 'imap.gmail.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: IMAP
Port: 993
Secure(SSL): Yes

We received a notification about your 'Gmail (*omitted for privacy*)' account: Please log in via your web browser: https://support.google.com/mail/accounts/answer/78754 (Failure)

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