Windows Live Mail

Windows Live Mail Error

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Archived post from November 11, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Nov 11, 2016

I am using Windows Live Mail to access a Sky.com e-mail account.  I am using a wifi connected laptop configured with Windows 7 Home Edition.  I am now unable to connect to the Sky server, and the following message comes up:

Unable to send or receive messages for the Sky (suehowcroft) account. The e-mail server returned an error.

Server Error: 0x800CCC90
Server Response: * OK [CAPABILITY IMAP4rev1 ID MOVE NAMESPACE X-ID-ACLID UIDPLUS LITERAL+ CHILDREN XAPPLEPUSHSERVICE XYMHIGHESTMODSEQ AUTH=PLAIN AUTH=LOGIN AUTH=XOAUTH2 AUTH=XYMCOOKIE AUTH=XYMECOOKIE AUTH=XYMCOOKIEB64 AUTH=XYMPKI] IMAP4rev1 imapgate-1.8.1_01.20166
Server: 'imap.tools.sky.com'
Windows Live Mail Error ID: 0x800CCC90
Protocol: POP3
Port: 993
Secure(SSL): Yes

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