Windows Live Mail – Can send but cannot receive emails

Unanswered 0 answers Asked Apr 9, 2018

Archived post from April 9, 2018. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Apr 9, 2018

Hi,

I am currently using Window 7 Utimate for my computer.

Lately, for whatever reason, my windows live mail can send out emails but not receiving incoiming emails.

The error message appears on the screen after I try to download my incoming emails is as below :

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Unable to send or receive messages for the Hotmail account. Header

download for the 'Sent' folder did not complete. Could not download new

messages from the IMAP server

Server Response : The server did not response to this IMAP command before the

connection was terminated.

Server: 'imap-mail.outlook.com'

Windows Live Mail Error ID: 0x800CCC0F

Protocol : IMAP

Port:993

Secure(SSL):Yes

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Your asistance in this matter is greatly appreciated.

Thank You.

Joshua Chua

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