Windows Live Mail

Windows Live Mail 2012 non-delivers attachments

Unanswered 0 answers

Archived post from August 22, 2018. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 22, 2018

I have been using Windows  7 and Windows Live Mail 2012 for many years.  Outgoing settings have been as follows: 

Outgoing mail: smtp-mail.outlook.com

Outgoing SMTP server: 587

Authentication required: This server requires a secure connection 

However, with NO changes to the above, since a few days ago emails attachments, e.g. pdf files,  have been failing with following error message:

An unknown error has occurred.

 

Subject 'Letter.pdf [01/12]'

Server Error: 554

Server Response: 554 5.6.1 Messages of type message/partial are not supported

Server: 'smtp-mail.outlook.com'

Windows Live Mail Error ID: 0x800CCC6F

Protocol: SMTP

Port: 587

Secure(SSL): Yes

The Message Delivery Failure message:

Delivery to the following recipients failed permanently:

   * xxxxxxx@hotmail.com

Reason: This is the mail system at host know-smtprelay-4-imp.
 
I am sorry to have to inform you that your message, "Letter.pdf [01/13]", could not be delivered to xxxxxxx@hotmail.com.
 
 The remote server returned the below error when attempting delivery:
 
554:554 5.6.1 Messages of type message/partial are not supported [BY2NAM03FT046.eop-NAM03.prod.protection.outlook.com]

I have tried turning off, "This server requires a secure connection", but that did not solve the problem.

Solution suggestions will be mightily appreciated, thanks.

 

 

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.