Windows Live Mail

Windows Live Mail 2012 Error Messages

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Archived post from March 3, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Mar 3, 2016

Up until recently Windows Live Mail has successfully retrieved messages from the BT Yahoo Mail Server. Now it has started to display this error message: Unable to send or received messages for the BTinternet (lionelbeck) account. This is in spite of the fact that it has just downloaded a bunch of messages! Server Error 0x800CCC90 .. Windows Live Mail Error ID 0x800420CD.

These codes mean nothing to me.

If I click the Send/Receive Button again, it downloads the same bunch of messages (even though it is not supposed to leave any messages on the server). I haven't changed any of the WLM settings.

I've just had a conversation with a BT tech assistant, giving him screen shots of the error message and my settings, and he insists there is no fault at the BT end, the fault is with WLM and I should get help from Microsoft, so I hope someone can come up with a solution. Incidentally I have two email addresses with BT Yahoo, and the other one never encounters this problem. Thanks.

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