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Archived post from January 9, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Jan 9, 2016
I cannot send/receive E-mails getting the message -
Unable to send or receive messages for the Btinternet (styles678) account. The connection to the server has failed.

Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10061

I have recently installed AVG internet security package and wondered if this might have something to do with the problem (AVG Support says not!)

Chris

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