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Windows Live Mail

Window Live Mail error – unable to connect to server

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Archived post from June 7, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Jun 7, 2016

Hi, 

My Window Live Mail stop connection to my hotmail account 5 days ago. I have been using the same setting and credential for the past 3 years without any issue. I can still login on my iPhone and on web browser, I did a search online but seems no other people have the same problem.

Have anyone encountered the same problem or know how to fix this problem?

Thanks

Below is the error message;

Unable to send or receive messages for the Hotmail account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=HK2PR02MB1188.apcprd02.prod.outlook.com:1995:SSL]
Server: 'pop3.live.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes

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