Outlook for Mac

Upgrade will not install

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Older post from January 24, 2014. Details may be out of date.

Question asked on Jan 24, 2014
Microsoft closed my application and required an upgrade, I installed it, it required my KEY which I entered and it stated that it was invalid (The key is less than 2 weeks old).  Everything was working before this, NOW it won't even allow my MAC to shut down.  When I try to contact help it says they are busy..   WHAT can I do ??  The MAC is new and I purchased the Office for MAC at the time I bought the computer.

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