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Unable to send with smtp.broadband.rogers.com, error 0x800CCC78

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Archived post from June 30, 2018. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Jun 30, 2018

The message could not be sent because the server rejected the sender's email address. The sender's email address was *** Email address is removed for privacy ***'.

Subject 'Re: Attached Image'
Server Error: 450
Server Response: 450 Requested mail action not taken: mailbox unavailable
Server: 'smtp.broadband.rogers.com'
Windows Live Mail Error ID: 0x800CCC78
Protocol: SMTP
Port: 465
Secure(SSL): Yes

[Original subject: keep receiving the following message, how do i fix it?]

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