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Windows Live Mail

Unable to send or receive messages for the Sky account, server response: Cannot connect to POP server

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Archived post from December 3, 2015. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Dec 3, 2015

Receive the following message when trying to send/receive emails:

Unable to send or receive messages for the Sky (~~~) (1) account. The email server returned an error.

Server Error: 0x800CCC90
Server Response: -ERR Cannot connect to POP server 188.125.69.46 (188.125.69.46:110), connect error 10060
Server: 'pop.sky.com'
Windows Live Mail Error ID: 0x800CCC90
Protocol: POP3
Port: 110
Secure(SSL): No

This originally started when I received an email which I could not delete. I was able to move it into my deleted folder from where I could delete it permanently but the original remained in my in folder. Tried to set up new email account and deleted the old one. No success.

I can view my emails directly via my Sky account.

[Original title: Problems sending or receiving emails]

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