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Windows Live Mail

unable to send email with Windows Live Mail

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Archived post from July 4, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 4, 2016

To Microsoft Answers:

I get this error message below when I can’t send an email. I tried the fix suggested in accounts/properties/advanced but still can’t send an email. Can you help? Please reply soon. John July 3 2016

“Unable to send or receive messages for the Shaw (john.ad) account. Windows Live Mail couldn't log on to the email server using authenticated POP (APOP). Contact your email provider and verify that it supports authenticated POP. To change this logon setting, in the folder list, right-click on the account name, and then click Properties on the shortcut menu. In the Properties dialog, click the Servers tab and then under Incoming Mail Server, select a logon option.”

 

Server: 'pop.shaw.ca'

Windows Live Mail Error ID: 0x80004005

Protocol: POP3

Port: 995

Secure(SSL): Yes

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