Windows Live Mail

Unable to receive emails from certain senders

Unanswered 0 answers

Archived post from November 10, 2013. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Nov 10, 2013
Hi there,

A client of mine using Live mail on Custom Domains says they can receive email, except from certain specific addresses.

The client says that the emails have not gone to their junk folder and the sender has not received a bounce notification.

What steps should be taken to ensure that emails from these senders will be received?

Thanks.

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