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Windows Live Mail

Unable to open some Word and Excel attachments

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Archived post from May 2, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on May 2, 2016

I cannot always open an attachment in an email.  The attachments are on Word or Excel, both supported by my computer.  I  have closed the Windows Live Mail and then re-opened it, with no change.

First I left-click twice on the attachment. When nothing happens, I try right-clicking, click on open.  Nothing happens.  Then I right-click on 'Copy' but cannot copy to Word.  I also tried 'Save-as' but could not find the document.

Sometimes the attachment will open and sometimes it will not.

[Original subject: email attachments]

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