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Unable to download the folders of Hotmail account in Windows Live Mail setup.

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Archived post from November 13, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Nov 13, 2016

I'm unable to download the folders of Hotmail account in Windows Live Mail setup, when click download tab error message appears as follows:

Unable to send or receive messages for the *** Email address is removed for privacy *** account. To send and receive messages in your Hotmail account, go to http://hotmail.live.com on the Web, or try again later. To get help from Windows Live Customer Support, go to http://support.live.com and click Windows Live Mail in the list of services.  

Server Error: 3219

Server Response: An error occured in looking up the user's information in mserv

Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'

Windows Live Mail Error ID: 0x8DE00005,

Pls. help to solve the problem.  

Thanks !

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