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Unable to delete one particular email, but all others are okay

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Older post from January 19, 2016. Details may be out of date.

Question asked on Jan 19, 2016

I assume the email is spam.  I've never heard of the sender:   *** Email address is removed for privacy ***, message titled "Scanned image from MX2640N".

I cannot delete the email, nor can I move it to another folder.  How can I get rid of it?

Thanks.

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