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Windows Live Mail

unable able to sign in to windows live

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Archived post from May 29, 2014. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on May 29, 2014

In April, I changed my e-mail address.  I updated it with my Microsoft account & even changed my user name from the old e-mail to the new e-mail which required a 1 month wait for security purposes.  The 1 month wait was up a few weeks ago but I can't log in to windows live using either the new or old email address.  I have followed the steps under "forgot password" and have a new password.  I think the problem has to do with the change in email address.  I am able to log into my Microsoft account using the new info just fine but not windows live.  So far Microsoft support has been of little help.

Any ideas on how to correct this?

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