Outlook for Mac

“TO” field only returns a handful of contact group results when composing an email

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Older post from December 20, 2013. Details may be out of date.

Question asked on Dec 20, 2013
This has me puzzled.  One of my users has Outlook 2011 (14.3.9), connected to our Exchange server on a Mac running 10.8.5.  As an administrative assistant she has lots of contact groups set up to manage emails to common groups of people.  A lot of them are named similarly, such as Group A, Group B, Group C, etc continuing to Group Z.  Going through her contacts there are easily 20+ contact groups.

The issue at hand is when she's composing an email, she will type out part of the contact group name, "Group" for example, but only a handful of the groups will show up as options.

For instance, typing "Grou" will show the following results:
Group F
Group G
Group H
Group I
Group J
Group K
Group L

The results are always the same ones, always in alphabetical order, plucked from the middle of the contact groups.

Any ideas?

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