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Windows Live Mail

Time out when trying to connect to BT internet via Windows Live Mail 2012

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Archived post from October 14, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 14, 2016

I do not seem to able to log into Windows Live Mail 2012 to receive emails.

The error message is:

Unable to send or receive messages for the bt internet.com account 

Server Error: 0x800CCC90
Server Response: -ERR inactivity timeout
Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800420CD
Protocol: POP3
Port: 110
Secure(SSL): No

Unable to send or receive messages for the btinternet.com account

A TCP/IP error occurred while trying to send data to the server.

Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800CCC13
Protocol: POP3
Port: 110
Secure(SSL): No

However, if i set up a new account Windows Live mail will happily download all the messages up to date which are

currently held on the server. 

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