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Task Bar , apps and start button unresponsive!

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Older post from November 26, 2015. Details may be out of date.

Question asked on Nov 26, 2015
my task bar apps and start button are unresponsive and my Microsoft edge and store don't show up on my task bar they are just black , this is really annoying me and I don't know what to do I cant factory reset it because I cant get into settings I DONT KNOW WHAT TO DO HELP PLEASE !!

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