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Storage folders on windows live mail disappearing after update

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Archived post from October 9, 2018. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 9, 2018

Hi  we lose our storage folders every time windows does an update on our mail system. Is there an easy way to restore these as they hold emails that we would like to keep? Is it possible to stop these folders from being deleted when these automatic updates occur?

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