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Windows Live Mail

Some contacts missing from new install of Windows Live Mail

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Archived post from March 18, 2014. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Mar 18, 2014

Hi,

I've recently re-installed Windows 7 on one of my computers, and with it Windows Live Mail 2012.

I'm having a problem where not all of my Outlook.com contacts are showing up in the contacts list in WLM. They work fine from the Outlook.com website and over Exchange on my phone, and even another installation of WLM on my laptop.

I've tried deleting the contacts database folder and the whole of the two appdata folders %localappdata%\Microsoft\Windows Live and %localappdata%\Microsoft\Windows Live Mail. Neither of these attempts have solved my problem, nor does signing out and back into the Live account in WLM.

Has anyone else experienced an issue like this? It's very frustrating as sending emails has become a laborious task where I have to remember email addresses and type them out by hand.

I'd appreciate any suggestions on this one.

Thanks,

Jon

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