Outlook for Mac

Problem with Attachments

Unanswered 0 answers

Older post from March 20, 2014. Details may be out of date.

Question asked on Mar 20, 2014

Hi guys.

One of the users at my office uses a Mac. He is running Outlook for Mac 2011.
We run a Exchange 2010 e-mail server.

He recently had issues with his Outlook, because his mailbox was absolutely gigantic (20GB)
I archived most of his mail and deleted his account in Outlook.
I set up the exchange account in Outlook again from scratch.

Everything works now, except for his attachments!
When he gets a mail with an attachment, the attachment only downloads once he opens the mail. This is very irritating and takes a long time.
It never used to do this before.
His mail is not set up to download "Headers Only", and I cant find any settings that tells it to only download attachments after opening a mail.

We have other people using macs as well, and theirs doesn't do this.

I hope someone can help.

Thanks

Roelf van der Merwe

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