Windows Essentials

Photo gallery and Windows 10-Suddenly stopped

Unanswered 0 answers

Archived post from July 24, 2016. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Jul 24, 2016
The computer I bought 8 months ago was loaded with Windows 10. I have been using Live Photo Gallery for the last 6 years and continued to do so with my new laptop. 3 weeks ago I began to edit some photos for Ebay, (something I have been doing forever)  when 30 seconds after I opened gallery, that dreaded little box popped up telling me that "photo gallery has stopped working at this time, Microsoft will notify you if they have a solution ...blah, blah, blah." I have been unable to use gallery since. I have uninstalled and reinstalled and even refreshed my laptop, all to no avail. I don't understand why photo gallery is suddenly not compatible when I have been using it, problem-free for the last 8 months. ANY help or advice would be much appreciated. Photo gallery is user friendly, efficient and I hate change!!! Thanks in advance, LJM515

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