Outlook for Mac

Outlook won’t accept my new account, but only on my laptop.

Unanswered 0 answers

Older post from July 6, 2016. Details may be out of date.

Question asked on Jul 6, 2016

Outlook won't let me receive in my new email account in my MacBook Air - keeps giving the "invalid user name or password" message. Yet the new account

- lets me send;

- works on my iMac;

- it works in webmail; 

- has exactly the same configuration as my other email accounts on both computers - IMAP on the MBA, POP on the iMac;

- the same incoming/outgoing servers and ports (only the incoming ports are different on the iMac and MBA); on both computers for all three accounts I have to override the outgoing default port and type in a new one, which is the same on both computers;

- The SSL, Authentication and Security are the same for all three accounts on the MBA.

- I'm typing in the user name and password correctly.

And again, I can send from the new account on the MBA but I can't receive. The new account keeps the amber dot in the list of my three accounts. I've double- and triple-checked (more than that, actually) everything.

There is nothing I can see that's wrong, but there must be something. Any ideas out there?

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