Question asked on Jan 10, 2014
After an unknown problem occurred I was asked to run a database rebuilt. This was done, Outlook opened, then wanted another database rebuild. this happened a few times. Now Outlook will not open at all. I restarted my iMac in Safe Mode, tried opening
Outlook (latest version with latest Mavericks), it indicated it was setting up the identity, and then closed. No error messages. I have tried everything to get Outlook to open. I found a “Hail Mary” solution that was posted by an MVP, it was what I followed,
without success.
The database indicates it has 1.44 GB; however, I suspect that is a false reading as I copied everything over to an external hard drive, much more than that is present in the various folders.
What options do I have? Do I need to re-install? If so, how do I go about doing that? I really need to get Outlook functioning again.
Thanks for your assistance.
Lynn
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