Outlook for Mac

Outlook for Mac stopped working and cannot open because of a problem

Unanswered 0 answers

Older post from April 21, 2014. Details may be out of date.

Question asked on Apr 21, 2014

I have tried repairing and creating a new identity and I think I created more than one new identity. I have tried updating my Office to the newest edition and now when I hold down Shift+Alt when opening Outlook, it gives me this code: 

Process:         Microsoft Outlook [281]
Path:            /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier:      com.microsoft.Outlook
Version:         14.3.9 (14.3.9)
Build Info:      Unknown-131030~0
Code Type:       X86 (Native)
Parent Process:  launchd [228]

Date/Time:       2014-04-21 13:40:29.753 -0400
OS Version:      Mac OS X 10.7.5 (11G63b)
Report Version:  9

Interval Since Last Report:          1367380 sec
Crashes Since Last Report:           18
Per-App Interval Since Last Report:  2619258 sec
Per-App Crashes Since Last Report:   16
Anonymous UUID:                      39BAAD8A-308D-4D2B-A696-5AED277FDB2E

Crashed Thread:  0

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
  Referenced from: /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
  Reason: image not found

Binary Images:
   0x15000 -   0xa2aff7 +com.microsoft.Outlook (14.3.9 - 14.3.9) <24DE824F-690E-8AD9-AC34-9616C2BA4E27> /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
0x8fe14000 - 0x8fe46aa7  dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld

Model: iMac12,1, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Please help. 

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.