Outlook for Mac

Outlook for Mac 2011: Email account problems (mac OS Lion)

Unanswered 0 answers

Older post from November 13, 2013. Details may be out of date.

Question asked on Nov 13, 2013
I tried to set up a new Outlook account to talk to my existing email server.  When I changed some of the settings (ports etc) and then tried to close Outlook, it displayed a message saying "deleting 5 folders", after which all the folders from the original account (itself a subfolder of my Inbox) were gone, along with all the messages.  meanwhile the new Outlook account (imap) does not connect to the server; I tried setting up another version as a POP account, and it sent but could not receive mail.  This has now happened twice, once with my old hosting service and now with a new hosting service, so I know it's not them, but Outlook. so::

1.  is there a fix for this, and a way to recover the lost emails?

I have been having other problems with outlook and am thinking of reinstalling it.

2.  If I save my Microsoft User Data and then reinstall Outlook, will I lose anything?  will I be able to recover all my old Identities?

thank you,

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.