Outlook for Mac

Outlook for Mac 2011 crashing and archiving queries

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Older post from June 28, 2016. Details may be out of date.

Question asked on Jun 28, 2016

Hi

I run Outlook for Mac 2011. It is no longer sending emails from my outbox. When I had this problem previously a technician set up an "On my computer" archive. It contains 130,000 emails. 

What I am planning is the following:

- export most of the the archived On my Computer mail to an OLM file (but only if it will actually make a difference)

- I will retain only the emails from the last two years in the On my Computer folder so that they are accessible (about 20,000 emails)

- rebuild the main identity

- if that doesn't work create a new identity (but if I do that will I still see the On my Computer archive relating to the last two years in the new identity?)

Hopefully that resolves the email send issue for me and allows me to archive and view the last two years emails when I need them?

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