I'm running OS X 10.9.2, Outlook for Mac 2011, version 14.4.1 (140326). I am unable to rebuild or repair the main identity. I have followed all of the steps mentioned on the OfficeforMacHelp.com Troubleshoot site regarding this issue and am still unable to rebuild ANY identity. Any suggestions on how to proceed? At this point, I am unable to open Outlook without it asking to rebuild.
Error code 18000
Update: I was able to rebuild my database when I created a new identity and copied the Contacts, Events, Categories (NOT Folders), Mail Accounts, Message Attachments, Message Sources, Messages, Note, and Signatures folders from the old identify to the new identity.
All of my folders were named "Recovered folder", but I was able to get my data back.
Questions: Do I have to change the "new identity" back to the "main identity" or do I leave the "new identity" as the default identity?
There is now a "Outlook for Mac Archive.olm" file on my Desktop. What do I do with that?
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