Question asked on Jan 27, 2014
Recently installed Office 2011 and updated to 14.3.9 on 6 Mac's for a client. They client has 2 separate O365 subs of 5 licenses each. On 5 of the machines, the license through Office 365 sign-in works perfectly well. On the 6th, it will "license" the
software and everything appears good. Within a day or two, whenever launching any Office app, it pops us and again asks for a license key.
Entering the license information for either subscription, both of which have remaining licenses on them, will not work at that point. I have to go into the Office 365 web login that was last successful, delete that client machine from the list of licensed
installs, and then re-enter the information on the client machine.
I have done a compete and thorough uninstall of Office files, prefs, etc on this machine and reinstalled/updated. The same behavior continues.
Please help as I am at a total loss at this point.
Cody Shell
BoogTech
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