Windows Essentials

Movie Maker used to work: now, video heard but not seen

Unanswered 0 answers

Archived post from April 26, 2016. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Apr 26, 2016
I've read strings about this problem dating back to last summer. Microsoft, any update? I used to be able to watch my movies (MPG3) on my Windows 10 desktop and then it stopped.  I can hear the audio but the scrren is black.  However, I can view the same clips perfectly from the cloud using my iphone.  What's the fix for this?  Uninstall Essentials? I liked using Movie Maker but maybe I need to switch to something else if this can't be fixed.  Help!

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